Yes, we deliver nationwide using trusted couriers. Deliveries are made to your door on weekdays during business hours.

Cape Town Local: 1–2 business days
Main Centres: 2–4 business days
Regional / Remote: 4–6 business days
Pargo / Bob Box: Usually 2–5 business days depending on your location.

These timeframes begin once your order has been dispatched from our premises.

These are locker-based collection points located at retail partners across South Africa (Clicks, Engen, etc.). They’re great if you’re not home during the day or prefer flexible collection times.

Select your preferred option at checkout and follow the prompts to choose a location near you. You’ll receive tracking and a collection PIN once your parcel is ready.

No, we do not offer warehouse collections. Please select courier, Pargo, or Bob Box at checkout.

Most orders ship within 2 business days. If any item has a longer lead time, it will be clearly noted on the product page (e.g. “Ships from us in 3–5 days”).

No. Courier deliveries take place Monday to Friday. If you need weekend collection, we recommend selecting a Pargo or Bob Box location.

No. All orders must be shipped through our integrated courier system for tracking and safety purposes.

Currently, we only deliver within South Africa. If you’re in a neighbouring country and would like to place an order, please contact us to discuss options.

Yes! Our packaging is minimal and our locker options (Pargo and Bob Box) help reduce emissions from failed delivery attempts. It’s a small step toward a more sustainable future.

Contact us with your order number and photos if needed. We'll sort it out as quickly as possible.

- Delivery is to physical addresses only (no PO Boxes)
- Someone must be available to receive the parcel during business hours
- A valid contact number is required

We do not deliver to:
- Farms, plots or mines
- Power stations, military bases
- Airports, harbours, or game reserves
- Hotels, lodges, or chain stores

If your address falls into these areas, please select Pargo or Bob Box instead.

To keep our prices low, we don’t always keep full stock on hand. Many products are ordered on demand from our suppliers once you place your order.

Each product page will show either:

• “In stock” – usually dispatched within 1–2 business days
• “Normally ships in 6 business days” – product is ordered from a supplier before dispatch

If an item is unavailable or delayed from our supplier, we reserve the right to part-ship your order and follow up with the remaining items later. We will always notify you if this is the case.

Note: Delivery timeframes listed on this page only begin once your order has been dispatched from our premises.