Shipping Options:

Courier Door-to-Door Delivery:

• Main Centers: R100.00
• Regional Areas: R120.00

This is a door-to-door service, requiring a physical address (no P.O. boxes). Someone must be available to receive the delivery, and a valid contact number is needed for our courier partners to reach you. Deliveries are made during business hours, Monday to Friday

Estimated Shipping Times Via Courier:

Shipping times begin once your order leaves our premises.

• Cape Town Local and Surrounds: 2-3 business days
• Main Centres: 2-4 business days
• Regional & Outlying Areas: 4-6 business days

Delivery Exclusions:

We do not deliver via courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves, lodges, airports, or harbours. If your address falls into one of these categories, any additional costs for delivery or returns will be your responsibility.

To ensure successful delivery, the following requirements must be met:

• Correct and Geolocatable Address: The delivery address must be accurate and capable of being geolocated (this means the address can be precisely identified on a map or GPS system). It cannot simply state a general area, such as "we live in this area, please contact us when you are here." The address must refer to a specific physical location, such as a standing house or a unit within a complex.
• Active Contact Number: Provide an active phone number that can receive calls from landlines, mobile phones, and private numbers. This number must belong to the person who placed the order and not a number that is rarely used or belongs to someone else. Couriers need to contact this person directly if necessary during the delivery process.

Should your address fall into what our couriers classify as High-Risk Areas, an additional fee of R60.00 will apply. If delivery to such areas is not feasible, we will contact you to arrange delivery via Pargo or Bob Box.

Should parcels be returned due to an incorrect or incomplete address, an inactive or inaccessible contact number, or the absence of someone to receive the parcel during working hours, you will be liable for the return and redispatch fees.

Failure to meet these requirements may result in delays or additional costs for re-delivery or returns.

Please Note: Shipping times for each item are provided on the product page. For example, "Ships in 5-7 Business Days" means it will take us 5-7 business days to obtain the product from our supplier. The delivery times listed below apply once the item has been shipped.